Published on 14 July 2023

A problem was reported for a latest upgrade required for the FreeStyle Libre 2 device.

Continuous glucose monitor device manufacturers have issued an apology after some users experienced problems when updating latest software.

A statement from Abbot said: “Some people using iPhones have not been able to successfully upgrade to the latest FreeStyle LibreLink 2.10 iOS app in the UK. We apologise for this inconvenience.

“People who are having trouble completing the app update should follow the two easy steps in this video

“If they continue to have issues after completing this action, they should call our UK customer service team on 0800 170 1177.”

Watch the instruction video here 

With so many important advances in technology, we are delighted to announce that Abbot are registration sponsors at the upcoming DRWF United Through Diabetes event on Saturday, 16th September at Chesford Grange, Kenilworth, Warwickshire. They will have a stand in the exhibitor hub, featuring two continuous glucose monitor and flash glucose sensor workshops in the Diabetes Tech Zone. This event provides a wonderful opportunity to have all of your diabetes questions answered! Please join us on the day.

For more information about the event click here and registration visit here

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